Privacy Policy

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Fancy Faux Florals will only automatically collect person information that is relevant to your order – i.e. names, addresses, telephone number and an email address.

We may also ask for further information however this is strictly voluntary and can be removed at any time by contacting us. This information could be to personalise our service, send you marketing promotions or to tailor advertisements to you.

The information automatically collected is used to dispatch and keep you informed of the progress of your orders.

We process your personal information to meet our obligations to you and for our legitimate business interests. Any data sharing will be in accordance with this privacy policy and all privacy legislation.

Information is shared with data processors to enable us to process and dispatch your order and to keep you informed about your order. We may also share your information with trusted suppliers who assist us in our data processing activities. These activities are to provide website tools such as  “you may also like” product suggestions, prompt product and service reviews, manage loyalty schemes and tailor advertisements based on your purchase and/ or browsing.

You have the right to object to this processing. If you wish to do so please.

If at any time we discover an unauthorised intrusion into our system, we will contact all customers in writing detailing the issue. 

You are entitled to see and receive a copy of the personal information held about you. You may ask us to make necessary changes to ensure your information is accurate and up to date. You can ask us to either freeze our activity or remove the personal data (including that held by third parties) at any time. For further information or to make a request, please get in touch.

We reiterate that by submitting your personal information to us either using the forms on our site or placing an order, you consent to the use of that personal information as set out in this privacy policy. If you have any questions, concerns, comments or complaints about this privacy policy and/ or our collection or use of personal information, or if you wish us to stop processing your personal information for any particular purpose or purposes, then please get in touch.